Last names L-Z: When can I make changes to my insurance coverage?Ĭhanges in coverage can be made during the annual open enrollment or if you have a qualifying event.Įxamples of a qualifying event are as follows: marriage, birth or adoption of a child, death, divorce, and loss of coverage. They will be able to assist you and walk you through the necessary steps. To add a spouse or dependent to your insurance, please contact the Insurance Department. How do I add a spouse or dependent to my insurance? We would appreciate the chance to work with you personally could you please reach out to us at at your convenience? We hope to hear from you soon.1. So I feel that the fact I could never connect with an online physician did not serve me well. If only I could have talked to a doctor and gotten oral antibiotics. At the hospital they begin antibiotic treatment as I now had pneumonia but was isolated with COVID-19 precautions until I tested negative. On Sunday after low pulse oxygen, my wife called an ambulance. Many emergency rooms were locked down too so I tried to treat myself but without antibiotics I would not be successful. I could not get my primary doctor either. I understand there were probably not enough available because of COVID-19 and lines were too long as a result. Tried again on Saturday and could never get a physician as the lines were too long. There was 28 ahead of me and I got dumped with message “Physician not available” then logged back on and 41 ahead of me. Called Urgent care on Friday, March 27th who told me not to come in and was referred to Ascension so I downloaded this online service to get antibiotics for chronic bronchitis. Eleven days later I started to run a low grade fever with coughing and decided it was bronchitis again. Just after COVID-19 lockdown on a Friday, March 13th I returned from traveling via airline. We're here to listen, if there is any additional feedback you would like to share with our team, feel free to reach out to us at We try very hard to meet expectations and we regret that we have not done so in this case. However as I mentioned I’ve been waiting over 4 hours to speak with a doctor and don’t even want to think about how long it would take to reach someone in customer service. after looking around I finally found a phone number. The app also does not have any clear way to contact customer service. I felt relief when I found out about this service but I can’t express how frustrating it really is. This currently is a difficult time because we are all advised to not leave the house if we can avoid it. Originally the wait had 3 people ahead of me and as of right now there are 5. I’m currently waiting for the third doctor tonight and it’s been over 4 hours. I get assigned to a doctor and wait in line until I’m the next patient to be seen (mind you many times throughout the waiting process it appears they add people in front of me because it will get longer multiple times throughout the wait) and then I’ll get a notification that says the doctor is reviewing my file and then I’ll immediately get another notification that I’m being transferred to another doctor where I have to wait in line again. One time it took me 5 hours to speak to someone. I have tried this service a few times now. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis. If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Just add the pharmacy information when you are registering for your visit. Have a favorite pharmacy? If you end up needing a prescription, we will send your prescription to your preferred pharmacy. We’re here to treat you and your family for a wide variety of non-emergency symptoms and conditions, including: And it’s secure and private.Ģ Create your profile and tell us about your symptomsģ Start your video visit and talk to a doctor We work quickly to understand you and your unique situation, so we can provide the care you need. Get the care you need, online anytime, wherever you are – at home, at work, or on the go.Īscension Online Care is 24/7 one-on-one, personalized care where you and a doctor have a video chat using your mobile device. Ascension Online Care features virtual urgent care so that we can be here for you and your family 24/7 with care that fits your schedule.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |